Please be aware that the delivery time frame may vary according to the area of delivery - the approximate delivery time is usually between 1-2 business days.The consignment number is emailed to you along with the invoice at the time of shipment. You can track your delivery by going to StartTrack tracking using your consignment number. We will then contact you with the appropriate action. If you have not received any information after contact with Australia Post, please contact us to confirm that the details for delivery logged with us are correct.If you have not received your delivery following the estimated timeframe, we advise you to contact your local post office first, as the parcel may be there awaiting your collection.Please be aware that the delivery time frame may vary according to the area of delivery and due to various reasons, the delivery may take longer than the original estimated timeframe. Delivery with Standard Australia Post usually happens within 2-10 business days from time of dispatch.

You can track your delivery by going to AusPost tracking and entering your tracking number - your Order Shipped email will contain this information for each parcel. Tracking delivery Saver Delivery: Australia postĪustralia Post deliveries can be tracked on route with eParcel. NB All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends. Order may come in multiple shipments, however you will only be charged a flat fee.ġ-2 days after each item has arrived in the warehouseġ The expected delivery period after the order has been dispatched via your chosen delivery method.ģ Please note this service does not override the status timeframe 'Dispatches in', and that the 'Usually Dispatches In' timeframe still applies to all orders. Items in order will be sent via Express post as soon as they arrive in the warehouse. Order may come in multiple shipments, however you will only be charged a flat fee.Ģ-10 days after all items have arrived in the warehouse Items in order will be sent as soon as they arrive in the warehouse. He developed the 'high conflict personality' theory and has become an international expert on managing disputes involving high-conflict personalities and personality disorders. Anyone can use this method to help someone else with a BIFF response by asking 10 simple questions to make it even more effective.Īnother helpful tool to shift high-conflict people from blaming to problem-solving is So, What's Your Proposal: Shifting High-Conflict People from Blaming to Problem-Solving, also by Bill Eddy.īill Eddy, LCSW, Esq., is a lawyer, therapist, mediator, author, and president of High Conflict Institute. This Second Edition includes a new chapter on Coaching for BIFF Responses. It takes practice! This little book gives over 20 examples of BIFF responses for all areas of lifeplus additional tips to help you deal with high-conflict people anywhere. A BIFF response is easy to remember, but hard to do. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life.īIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely, while being reasonable in return.īIFF stands for Brief, Informative, Friendly, and Firm. It can be used at work, earning you respect and success. A BIFF Response can be applied in any communication anywhere online, social media, in a letter or even in person. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high-conflict people.

We live in an age of rapid change and instant communication.

Biff response examples